Your PMS Wasn't Built for Patient Revenue.

Clearwave Is.

High growth requires a PMS/EHR and a purpose-built patient revenue platform. Considering the patient engagement partner your PMS/EHR offers? Most PMS/EHR solutions integrate with numerous patient engagement vendors, and may even have one they recommend, but not all patient engagement solutions are built the same. See what a purpose-built patient revenue platform™ achieves for your bottom line.

 

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Put Time & Money Back Into Your Practice:
Why High-Growth Practices Trust Clearwave

Capturing patient revenue and improving staff efficiencies requires forward-thinking action, not a one-size-fits-all approach. Spot the difference between these solutions now, to save time and money down the line. While the patient engagement partner your EHR/PMS offers may provide some of what you need — consider your practice what you actually get, versus how a purpose-built platform can help you meet patient and staffing goals, while boosting collections.

Eligibility

Eligibility

What They Say You Get:

Automated patient eligibility verification to validate patient benefits and determine coverage prior to rendering care.

What You Actually Get:

Most patient engagement solutions or PMS/EHR systems only run eligibility in batches and lack a purpose-built dashboard to easily find and resolve issues prior to patient arrival, leading to increased staff work, reduced collections and a higher potential for refund on payments collected.

What You Get With Clearwave:

Real-time, automated verification for primary, secondary and tertiary insurance, with fee-free checks from 900+ payers. Customizable eligibility workflows and an intuitive dashboard — both help flag errors and prompt staff to solve insurance issues prior to patient appointments. Patient responsibility is collected at each check-in, reducing bad debt and staff work chasing payments.

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Workflow Logic

Flexible Workflow Logic

What They Say You Will Get:

Custom self-scheduling and check-in logic for workflows.

What You Actually Get:

Limited customization for your practice, patients and physicians — hindering the success of your workflows and increasing staff intervention in the scheduling and registration processes.

What You Get With Clearwave:

Fully customizable registration workflows, built by Clearwave for you! Clearwave can meet your unique practice and physician requirements and recommend registration best practices built from nearly 20 years of experience working with practices of all sizes and across specialties. Take out repeat inputs for subsequent visits, target specific questions to specific patients, capture compliance information, signatures, card images, pre-screeners and more. Use customization to increase premium service revenue and further reduce staff intervention in the check-in process. Our check-in process is easier for your staff and patients while delivering the business results that matter most.

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Collections

Payment Collection

What They Say You Will Get:

Portal and guest login for payment to increase collections prior to care.

What You Actually Get:

With payment heavily reliant on an effective eligibility verification approach, the inability to determine accurate patient co-pays prior to patient visits reduces the overall effectiveness of any digital collections approach. As a result, the payment collection process becomes more manual and staff may still be unsure what to collect at the point of service, leading practices to collect too little, too much or not at all.

What You Get With Clearwave:

Clearwave ensures patients are prompted to make payments at every check-in. Practices can see over 100% increases in point-of-service collections and improvements to past-due balance collection — because both are prompted for payment collection and immediately posted in your PMS post-payment. With high adoption of patient self-registration, you see immediate boosts to collections and reduced bad debt. Staff will spend less time chasing patient co-pays helping your accelerate cash flow while decreasing time-to-payment for physicians.

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Self-Registration

Self-Registration

What They Say You Will Get:

Digital patient check-in and seamless patient access to pre-register and check-in on their own.

What You Actually Get:

Self-registration options (like portal or mobile-only) that limit patient accessibility. Mobile-only registration is not optimal for all patient demographics and most practices see less than 30% patient portal usage. With limited self-registration options, patients may prefer the front desk, increasing staff work and leaving your solutions to go unused.

What You Get With Clearwave:

Passwordless and portal-free patient self-registration via kiosks, mobile, tablet and digital pre-check. Clearwave customers see up to 96%  patient adoption of self-registration — fueling true improvement to check-in times, data capture, payments and staff workloads. Enabling self-service check-in means your practice can continue to grow without needing additional staff.

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Staffing

Staffing

What They Say You Will Get:

Automation to reduce staff burdens and workloads.

What You Actually Get:

Insufficient automation, low usage rates for self-registration and difficulty determining eligibility all cause staff to intervene in time-consuming administrative tasks, further increasing workloads, rather than achieving true automation for efficiency.

What You Get With Clearwave:

Clearwave is a patient registration machine – literally. We help practices reduce wait times by upwards of 90% and remove menial administrative check-in responsibilities while improving data capture and reconciliation for cleaner claims. Practices continue to share how Clearwave makes staff’s job easier and more enjoyable — which in return reduces churn and rehiring expenses. Better utilize your existing staff and drive immediate revenue and efficiency improvements with purpose-built automation that works! Don’t just take our word for it, here are two examples: 

      1. Why Administrative Staff Love Clearwave 
      2. Reducing Tedious Tasks & Improving Staff Workloads 
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Support

Support

What They Say You Will Get:

Support for technical needs and challenges.

What You Actually Get:

Since patient engagement solutions are not the top priority of a PMS/EHR, their support teams often lack the know-how to solve problems fast. They also likely have minimal intel on the support provided by the patient engagement partner they recommended. As a result, practices see slow-to-no problem resolution and promised but under-delivered bug resolutions.

What You Get With Clearwave:

Clearwave was founded in 2004 with the goal of matching our best-in-class software with industry-leading support. Our support program, ClearwaveCARE, means prompt resolution to your questions with a member of our team who CARES about your outcomes, your challenges and your patients. Call, email or live chat with our team when you need them most. Learn more here. 

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Track Record

Track Record

What They Say You Will Get:

Comprehensive patient engagement solutions to support EHR/PMS efforts.

What You Actually Get:

PMS/EHR solutions often recommend vendors to their clients when they can’t provide solutions for patient self-registration, communications, scheduling, etc. When a PMS/EHR has a pre-established partnership these recommendations may not consider your practice’s unique patient and staffing needs. As a result, most practices find that the patient engagement vendor underdelivers what the PMS promised, leading to missed collections opportunities and increased administrative workloads — furthering the problems the solution was put in place to solve.

What You Get With Clearwave:

Purpose-built patient revenue solutions. With 20 years of experience, Clearwave understands how to manage the complexities of patient self-registration, automated eligibility verification, payment collection and communications. Clearwave fully supports the nuanced requirements of small and large practices across specialties and will tailor your registration approach to boost revenue and efficiency. 

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The Patient Revenue Platform Built to Accelerate Growth & Cashflow

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Increase in point-of-service payments
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Decrease in rejected insurance claims
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Increase in premium service revenue
X
Co-pays & deductibles paid up front
Let's Get You Paid!

Hear From Your Peers

Quote from Keith Froleiks, Chief Financial Officer of Rockland Eye Physicians & Surgeons.

See Why High-Growth Practices Choose Clearwave to Amplify Revenue Results