What Practices Need to Drop Check-In Times by 50%
Patient self-service kiosks are revolutionizing front desk operations, transforming chaos into efficiency. Nick Tavares, CEO of Metrolina Eye Associates, discusses how implementing kiosks drastically reduced patient complaints and patient check-in times by 50%. This change ensured a welcoming atmosphere and streamlined tasks such as co-pay collection and voicemail management. See how this practice that sees over 4,000 patients per month, was able to drop check-in times while increasing collections for co-pays and out-of-pocket payments.
Watch the full webinar conversation, Give Your Staff Super Powers With Patient Self-Service.