Streamline Appointment & Eligibility Tasks for Staff
Clearwaver’s one-of-a-kind dashboard helps staff manage patient check-in, eligibility verification and overall appointment preparedness. Give your staff the power to track and manage pre-verification steps, prior-authorization status and much more — all in one place!
Simplified Insurance Verification
Simplified Insurance Verification
Free your staff from the time-consuming tasks associated with eligibility verification and reduce errors with greater data accuracy. With Clearwave’s all-patient dashboard and simple flagging system, staff can narrow in on patients with insurance discrepancies that require their attention and easily find add-ons for verification tasks. Staff can view weekly schedules or today's patients in one single, all-patient view. This centralized scheduling view in the dashboard reduces the need for staff to toggle between multiple payer portals or patient accounts — dropping verification workloads by hours. Additionally, with one click, staff can see individual patient eligibility and benefits Reports, co-pays, data conflicts, HMO payers, eligibility exceptions and much more.
Appointment Manager
Appointment Manager
Clearwave Appointment Manager gives your staff the power to stay on top of key tasks and manage overall patient preparedness for their visit. Front Desk and Billing staff can quickly filter and sort appointments through interactive patient lists, helping them focus on those that require their attention. Clients use Appointment Manager to identify add-ons for insurance verification tasks, send on-demand reminders, boost pre-registration rates, review patient appointments at a glance, follow-up with patients with invalid contact information and much more!
Payment & Visits Statistics
Payment & Visits Statistics
In the dashboard, staff can quickly see key visit statistics in one, all-patient viewpoint. They can see whether patients have checked in, pre-checked, completed clinical intake and more. For patient payments, staff can see which patients have paid and what they owe — all on the dashboard. With one click, staff can drill into individual patient insurance information like remaining deductible, co-pay, plan name/type, conflicts, Medicare/Medicaid and more. Additionally, the Clearwave Dashboard normalizes different payer responses, presenting your staff with only the information that is relevant to your specific specialty. As a result, staff no longer have to comb through never-ending eligibility and benefits reports to find the information they need. The dashboard is your staff's one-stop view to take care of any appointment ore insurance-related tasks!
Custom Staff Tasks
Custom Staff Tasks
Using Clearwave’s dashboard and one-of-a-kind rules engine, you can easily create customized alerts and statuses for staff, urging them to complete specific tasks before a patient’s appointment. Find unique ways to optimize your staff’s workload every day. Clients typically use these custom staff workflows to track and manage eligibility verification tasks, self-pay patients, pre-verification steps, prior-authorization status and more.
“The excellent customer service we receive today is the same as the day we signed our contract. It is easy to tell they are genuine and not just trying to sell their product. Behind the scenes, they monitor our account and proactively reach out with suggestions to help make us more successful.”
100%
Increase in point-of-service collections
1:16m
Average check-in time
77%
Drop in waiting room time
"Clearwave has put a stop to our prior authentication challenges. If there’s an insurance change, we know about it and we can act on it. It’s been a huge relief for our billing and claims processes."
90%
Kiosk utilization
1M 38S
Average check-in time
63%
Monthly co-pay collection rate, and growing
"When we implemented Clearwave, over the next few months we saw claims starting to process quicker. We saw less denials. You don't know what your practice is truly missing until you have Clearwave."
50%
Drop in check-in times
39%
Increase in co-pay collection rate
82%
of appts. with reminders confirmed
“The Clearwave Eligibility dashboard and flagging system have helped us reduce our denials. Clearwave gives us a way to understand insurance errors so we can proactively solve them, which helps us collect more at check-in and reduce claim rejections on the back end.” - Karri Little, Insurance Verifier Lead | The CardioVascular Group
78%
decrease in average check-in time
2m 11s
average check-in time
89%
active insurance rate
We’re Stronger When We Support Each Other
High-growth practices choose technology solutions by evaluating price, fit and partnership. Your practice will grow further, faster with a vendor partner who CAREs about your outcomes, your challenges and your patients. At Clearwave, our experience working with medical practices of all sizes and across specialties has shaped our belief that we’re stronger when we support each other – that's why we provide clearwaveCARE. With a focus on building lifelong partnerships, your experience will go beyond technology to ensure you maximize value.
How Patient Check-In Kiosk are Benefiting Specialty Practices
Appointment Manager Data Sheet
Staff Optimization at your Fingertips! Clearwave Appointment Manager gives your staff the power to stay on top of key tasks…
Annapolis Neurology Drives Consistent Co-Pay Collections with Fewer Staff
See how Annapolis Neurology Associates dropped rejected claims by 100% while driving an 80% monthly co-pay collection rate. Take action…
Utah Cancer Specialists Put a Stop to Patient Insurance Setbacks
As the largest oncology and hematology treatment practice in their area, Utah Cancer Specialists implemented Clearwave Registration and Eligibility to…
Let's Get You Paid!
See how Clearwave patient check-in kiosks can help your practice accelerate growth.