Faster Eligibility Drives 89% Collection Rates at Southeastern Orthopaedic Specialists

Southeastern Orthopaedic Specialists sees over 4,000 patients per month, yet is able to keep check-in times to under 2 minutes and co-pay collection rates consistent at nearly 90%. See how they make it happen — all while dropping staff workloads.

Patient Experience & Revenue Results:

  • 98% Patient adoption of kiosks
  • 1m57s Average check-in time
  • 89% Average co-pay collections
  • 278% Average “Today’s Balance” collection rate
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