OPHTHALMOLOGY PATIENT ENGAGEMENT PLATFORM

More than Meets the Eye

Clearwave is a strong supporter of ophthalmology practices, helping instantly verify vision and medical eligibility while making the front desk’s workload easier and creating an experience today’s patients expect. As the top patient engagement platform for ophthalmology practices, use Clearwave to increase premium service bookings, get paid faster, and reduce overhead costs.

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Truly Self-Service Patient Engagement
For Ophthalmology Practices

Ophthalmology practices use Clearwave to enhance the patient experience in busy offices, create dynamic and productive work streams for staff and efficiently capture revenue. Clearwave automates patient scheduling, registration, eligibility verification and communications in one effective and centralized solution.

VSP Connection

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Instant Vision Payer Connection

Clearwave enables practices to instantly check VSP eligibility and get authorizations through our direct connection to Eyefinity. Most PM systems will help you accomplish some of this - Clearwave truly lifts the burden from your administrative staff, making your employees and practice more efficient and productive. Use Clearwave to automate insurance eligibility verification and other financial processes to confirm patient coverage, payment information and even provide estimates for care. With automated insurance verification and configurable staff workflows, you can reduce claims rejections and time spent by staff chasing down patients and payers.

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Revenue & Cash Flow

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Collect Patient Consent & Copays in Advance

With Clearwave, obtain patient consent and copays before a visit, and verify which services can be provided as the patient checks in. Use Clearwave Card-on-file to collect payment digitally for the patient's responsibility, whether it turns out to be a vision or medical claim. Instantly reduce staff workload and follow-up efforts and increase point-of-service collections. Clearwave’s centralized approach to patient engagement regularly redirects revenue back into your ophthalmology practice.

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Drive Targeted Premium Services

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Direct Patients to Premium Services

Use collected demographic data to seamlessly direct relevant patients to premium ophthalmology services. Does your practice offer services like Laser Vision Correction (LVC), Advanced Cataract Surgery, Dry Eye or Botox treatments? Clearwave allows practices to build a simple check-in workflow that creates patient awareness of additional, revenue-driving services in just seconds and lets you know they've expressed an interest as they check-in. Save your staff from awkward scripts and conversations. Create significant, immediate advertising savings and reach just the right audience.

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One-and-Done Registration

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One-and-Done Registration

Ophthalmology treatments frequently entail multiple visits. Spare your patients the frustration of filling out redundant forms every time. Once their medical histories and other pertinent data are on Clearwave, there’s no need for them to enter the same information for subsequent visits. With truly self-service patient registration, your staff can spend more time interacting with patients, rather than inputting patient data manually or having awkward payment conversations. Use Clearwave self-registration via kiosk, mobile, tablet, pre-registration links, or a combination, to reduce wait times and provide an overall better patient experience.

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Ease of Use for All Patients

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Ease of Use for Patients

Clearwave's been tested and proven across a wide demographic spectrum. Patients of all ages appreciate the convenience of self-service for scheduling, registration, check-in and payment. Offering these patient-led services provides the convenience today’s patients demand while making office visits simpler and less stressful across the board. Patient-led scheduling and registration also improve data capture for cleaner claims and reduces staff workloads, giving them more time to take on higher value tasks.

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Automate Patient Communication

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Automate Patient Communication

Connect with your patients using Clearwave’s automated appointment reminders, two-way texting, recalls and more. There’s no better way to drive patient satisfaction than through targeted communications that help your patients keep their appointments top-of-mind, reducing no-shows and lapsed patients — all without staff intervention. Configure automated and customized patient communications by appointment type and ensure your patients come in when they’re supposed to.

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The Benefits are Booming

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Mann Eye increased POS Collections by 112%
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Thomas Eye Group Reduced Rejected Insurance Claims by 94%
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Marietta Eye Clinic reduced required registration staff by 33%, reallocating them to higher-value activities
%
of patients at Katzen Eye Group pay outstanding balances at the ADA-compliant kiosk
SUCCESS STORIES

See What People are Saying About Clearwave

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Let's Get You Paid

Schedule a Demo and see how Clearwave can help your practice drive revenue.