Providing the Experience Your Patient’s Want
Today, 90% of all patients would consider abandoning a provider that doesn’t offer digital access to the practice. Janna Mullaney, Regional Vice President of Operations for Mid-Atlantic & Chicago Eyecare Services Partners, shares how creating a digital-first patient experience helped their practices increase patient acquisition and satisfaction. Watch the full webinar to hear more about patients as consumers and how practices that offer digital-first patient engagement tools (I.e., self-scheduling, check-ins, reminders, etc.,) significantly improve efficiencies, cashflow and patient satisfaction.
Results:
- Maximize kiosk check-ins for days with less staff
- Improved patient experience and satisfaction
- Increased patient pre-registration
- Increase patient data accuracy through pre-registration at home and mobile self-check-in
- Discover more about Clearwave’s work with Ophthalmology practices.
- Watch the full Webinar with Janna Mullaney of Eyecare Services Partners here.