Orthopeadic Practice Launches Patient-Centric Estimations — Increasing Self-Pay Collections

Reading Time: 3 minutesBy Blakely Roth | February 26, 2025 Concord Orthopaedics, a leader in orthopaedic care across New Hampshire, implemented a patient estimations strategy in response to Good Faith Estimate regulations from the No Surprises Act. By adopting Clearwave and Rivet Health technology, the multi-location practice streamlined financial transparency and collection processes, resulting in significant efficiency and…

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Clearwave Announces 2024 clearwaveCup Winners, Celebrating Excellence in Patient Engagement

Reading Time: 3 minutesATLANTA – February 25, 2025 – Clearwave, the patient-led self-service solution provider, is proud to announce the recipients of the 2024 clearwaveCUP, an annual program recognizing clients who have achieved exceptional results in patient-led scheduling and registration.  The 2024 Clearwave Cup winners are:  Best in Registration – First Year: Spine Team Texas  Best in Self-Scheduling…

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95% Patient Adoption of Kiosk Drops Check-in Times by 90% for This OBGYN Practice 

Reading Time: 3 minutesBy Blakely Roth | February 12, 2025 Complete Women’s Care of Alabama, a high-volume OBGYN practice, strives to deliver personalized care for women while managing a demanding patient load of over 350 patients per day. By integrating Clearwave’s patient-led solutions, the practice significantly improved patient check-in times, operational efficiency and collections.  About:  Practice Management System:…

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Enhancing Patient Experience and Operational Efficiency at Dermatology Associates

Reading Time: 2 minutesBy Blakely Roth | February 5, 2025 Facing growing patient volumes, Dermatology Associates was looking to reduce staffing strains and speed up check-in times. The practice not only wanted to enhance patient and staff satisfaction but also find ways to improve data capture and eligibility verification by leaning into smart automation.  Practice Manager, Donna Hyland,…

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How Marietta Eye Clinic Saves 1,500 FTE Hours with Clearwave’s Smart Scheduling

Reading Time: 2 minutesBy Blakely Roth | January 29, 2025 With 13 locations across the metro-Atlanta area, Marietta Eye Clinic sees thousands of patients every month for all types of vision services, from routine eye exams to complex implant surgery. With 32 doctors seeing a range of appointment types, scheduling management can get complex. Marietta Eye Clinic turned…

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Why a Robust Scheduling Solutions Ensures Accuracy for The Center for Sports Medicine & Orthopaedics

Reading Time: 3 minutesBy Blakely Roth | January 22, 2025 The Center for Sports Medicine & Orthopaedics empowers their patients to book their own appointments. As a result, they’ve enhanced satisfaction and alleviated call center workloads. Prior to their success with digital scheduling, they quickly found out that not all online solutions are one in the same, with…

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How Patient-Led Engagement Platforms Enhance Experiences & Optimize Staffing 

Reading Time: 3 minutesBy Blakely Roth | January 15, 2025 In today’s fast-paced healthcare landscape, traditional patient engagement tools are falling short. While these tools may digitize administrative tasks, they still rely heavily on staff involvement, leaving already overburdened healthcare staff at their wits end. True, patient-led engagement platforms empower patients to manage their own healthcare experiences—while reducing…

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How Does a Patient-Led Platform Differ From Traditional Patient Engagement Tools? 

Reading Time: 4 minutesBy Blakely Roth | January 9, 2025 Today’s patients expect more than just quick visits—they want seamless, digital access to their healthcare. A truly patient-led, self-service platform, like Clearwave, is designed to meet these needs. See how patient-led solutions differ from traditional engagement tools and how you can use these solutions to:   Increase collections…

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Healthcare Cybersecurity Tips to Protect Your Practice in 2025 

Reading Time: 3 minutesBy Blakely Roth | December 18, 2024 In today’s digital world, cybersecurity is more important than ever for healthcare practices. Hackers are using smarter methods to steal information, and healthcare organizations must work hard to stay safe. Here are some easy tips to help your practice stay secure in 2025. Tips for Administrative Employees Be…

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New From Clearwave Innovation Lab: Scheduling & Call Center Enhancements  

Reading Time: 2 minutesBy Blakely Roth | December 9, 2024 Direct from the Clearwave Innovation Lab—see all the new innovations designed to deliver top-line patient experiences in 2025. In our ongoing effort to help specialty healthcare practices enhance patient satisfaction and optimize staff workloads, we are thrilled to introduce enhanced Clearwave Scheduling features for Patient Self-Service and Call Center.…

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