Posts by clearwave_2020
Clearwave: More than Patient Check-in
Reading Time: 3 minutesBecause of the mobile and digital capabilities available today, Americans have a stronger consumer mindset towards many of their daily interactions. This also includes how they feel about healthcare. People now expect a convenient, patient-centric experience when it comes to their healthcare providers. Digital patient check-in kicks off an improved patient experience, but with Clearwave,…
Read MoreWhen Digital Patient Access Improves Healthcare
Reading Time: 2 minutesMIKE LAMB, CEO A new patient walks into your practice, sits down, and starts tapping into their mobile phone. Within three minutes, they’ve checked in for their appointment and submitted a co-pay or even paid an outstanding balance. Before long, they’re greeted by name and welcomed back into an exam room. This process is quick…
Read MoreWhat is a Patient Engagement Platform?
Reading Time: 3 minutesA patient engagement platform is a digital system that offers a collaborative approach to efficient healthcare service delivery and modern patient communication. Clearwave’s patient engagement platform offers comprehensive and centralized functionality and enhanced patient access. This enables practices to meet patient satisfaction in the following ways: Improve the Patient Journey Your front office staff’s conventional…
Read MoreHow to Improve Patient Collections
Reading Time: 3 minutesThe ever-expanding responsibility of patients’ share of healthcare costs has made it harder for practices to get paid. Without the right collection or automated eligibility verification tools, practices can see a serious drop in their net collections. This shift has made it imperative for practices to adopt new technology and innovate their collection methods. A…
Read MoreWill Specialty Practices Participate in Vaccine Distribution?
Reading Time: 2 minutesNow that the COVID-19 vaccine is being released, one of the CDC’s main goals is to vaccinate quickly. Healthcare workers, still managing coronavirus cases, are needed to administer the vaccine as well. As a result, having enough staff on hand to give the vaccine will become an issue as distribution continues past the first phase,…
Read MoreThe Top 6 Ways to Use Two-Way Patient Texting
Reading Time: 3 minutesMost Americans are texters—more than 97 percent of all smartphone owners have texted in the past week. Further studies reveal that: Most patients respond to medical providers by text at a higher rate than phone or email. Text response rates are 23-35% higher than either email or phone. Regardless of age, patients prefer texting. It…
Read MoreWhat is the Ideal Patient Journey?
Reading Time: 4 minutesA patient’s ideal healthcare experience is a journey that’s actively supported by the practices they visit. A patient’s journey can be divided into three stages: the pre-visit, the actual visit and the post-visit. To follow the modern leadership mindset, each of these three stages should be equally focused on your patients as consumers, while continually…
Read MoreThe Changing Role of FQHCs During COVID and Beyond
Reading Time: 3 minutesThe nation’s over 1,300 FQHCs (Federally Qualified Health Centers) are a vital healthcare lifeline for over 28 million Americans living in underserved communities. The vast majority are susceptible to economic fluctuations and living with major health concerns. Social distancing, among other quarantine measures, has affected FQHCs as well as those who need care. According to…
Read MoreTake Patient Scheduling to the Next Level with Appointment Reminders
Reading Time: 3 minutesYour patients spend a lot more time going about their everyday routine, whether it’s at work or home, rather than at your practice. For this reason, it’s essential to focus on patient engagement. Patient engagement occurs when your patients have the know-how, tools and willingness to take an active part in their health care. A…
Read MoreHow Can Your Orthopedic Practice Utilize a Digital Front Door Strategy?
Reading Time: 3 minutesWith healthcare, people expect a patient-centric experience. Your patients want scheduling that’s convenient and easy access to care. They also want a better understanding of what they need to do throughout the care continuum. An essential part of this experience is a digital front door strategy. So, how can your orthopedic practice take advantage of…
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