Adopting New Digital Solutions to Transform Patient Access

Reading Time: 3 minutesAt its most basic, patient access is the ability for patients to take charge of their own care. Although the use of technology to promote patient access is not a new concept, there has been a marked uptick in its utilization. This can be strongly attributed to healthcare consumerism and the ongoing COVID-19 pandemic. With…

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Challenges and Solutions for Administering the COVID-19 Vaccine at High Volume

Challenges and solutions for administering the COVID-19 vaccine at high volume

Reading Time: 3 minutes  As the COVID-19 vaccination became available, medical institutions worked quickly to coordinate vaccine administration. Clearwave rolled out a COVID-19 Vaccination Management solution, helping customers to process a high volume of vaccinations.   Protecting healthcare staff: We were able to reconfigure an existing customer — within ten minutes — to set up a location to…

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The Woman Who’s Reinventing Digital Patient Access

Reading Time: 5 minutesNearly a decade and a half ago, Dikla Ranen started Odoro, a company that created digital patient access solutions for health systems. Dikla is a true pioneer in digital patient access, and one of the few female entrepreneurs in digital health. She built Odoro from the ground up without any venture capital. Dikla recently sold…

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Healthcare in 2020: Putting Innovation into Practice

2020 TripleTree iAwards Winner

Reading Time: 2 minutesThis week, TripleTree announced Clearwave as one of the iAwards winners for healthcare innovation. As a healthcare technology provider dedicated to the continuous improvement of the patient experience, we were beyond honored to receive this recognition. We are proud to be part of the movement to transform and elevate traditional patient engagement processes — especially…

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Why Patient Engagement Platforms Create More Satisfied Patients

Reading Time: 2 minutesPatients’ primary dissatisfaction with a healthcare provider typically includes inefficient time spent waiting – whether on hold on a phone call, filling out forms or waiting for paperwork to be processed. When offered convenience, efficiency and some flexible independence, patients become ready to build a long-term relationship with their healthcare provider.  Keeping Up with New…

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FQHCs – Essential Providers that Need New Technology

Reading Time: 2 minutesSince 1965, Federally Qualified Health Centers (FQHCs) have played a pivotal role in the primary goals of the Affordable Care Act, extending quality care to underserved communities.  This role has been magnified in the ongoing pandemic with FQHCs becoming community COVID-19 testing sites. COVID-19 hasn’t diminished the goals of FQHCs to provide comprehensive, high-quality healthcare…

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The Evolution of Patient Scheduling

Reading Time: 2 minutesIt’s easy to coordinate most of our purchases, reservations and appointments online and on-demand. Patients also enjoy this kind of convenience and accessibility when scheduling medical appointments. Beginning in 2020, practices had to innovate to find new ways to deliver care safely. Digital scheduling options support safer approaches to healthcare delivery while also offering the…

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Does Digital Patient Check-In Risk Job Security?

Reading Time: 5 minutesSheena Harrison, the Front Office Coordinator at Vascular Surgical Associates, was not a fan of Clearwave when the idea to implement self-service digital check-in at the practice was first brought to the table.   Her apprehension? Taking the personal aspect out of patient care by removing people from the check-in process. Medical staff can benefit…

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Outbreak Tips for Healthcare Practices

Reading Time: 3 minutesCoronavirus has gripped the attention of the global community. Infections from the new disease (COVID-19) are popping up every day across dozens of countries, so early preparation is important to prevent a spread amongst patients.

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How to Improve Patient Intake Efficiency

Reading Time: 4 minutesIs your practice as efficient as it could be? If you’re like most, you likely have room to improve intake efficiency and streamline your patient check-in process. Patients want the power to choose their check-in experience, and it needs to be efficient to accommodate their busy lives. How can your practice be more efficient and…

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