Improve Cash Flow with Simple Patient Collections

Reading Time: 2 minutesSame-Day Patient Payments Boost Revenue In healthcare, point-of-service collections are the easiest and fastest way to receive a patient’s payment. Whether it’s a co-pay, an open balance or the patient’s financial responsibility for a service or procedure, a practice’s likelihood to obtain payment decreases the moment that the patient leaves the office. Because many practices…

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Promoting Patient Self-Service in Ophthalmology

Reading Time: 4 minutesIt’s no secret the coronavirus pandemic led patients to cancel or postpone unrelated non-essential medical care, primarily out of concern for contracting the virus – 52% of patients put off everything from office visits to specialty procedures. One specialty hit particularly hard was ophthalmology, as patients felt more comfortable postponing eye exams, contact-lens fittings, LASIK…

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How to Get Higher Clearwave Utilization with Your Patients

Reading Time: 3 minutesWant to know how to drive patient engagement and help your patients get the most use out of your digital patient engagement tools? We have a few strategies to get you started!   Step 1: Map Your Patient Journey     As your starting point, map out your patients’ points of interaction, from where they…

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Increasing Front Desk Efficiency – How to Overcome Staffing and Recruiting Challenges

Reading Time: 4 minutesIt seems like everywhere we turn these days, there are signs of a staffing shortage. From restaurants to retailers and so many others in between, service-oriented businesses are working overtime to serve their patrons while scrambling to find and hire qualified personnel and retain their current staff members. Unfortunately, many of them face burnout, stretching…

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Leveraging Clearwave to Bring Back Orthopedic Elective Appointments

Reading Time: 3 minutesWith vaccination numbers going up and COVID cases on the decline, there’s a shared hope that the pandemic may be behind us. Many of us are returning to our old activities and workplaces outside of the home. Bottlenecked Orthopedic Elective Appointments Elective medical procedures, especially for specialties like orthopedics, were put on extended hold during…

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Are These COVID Healthcare Trends Here to Stay?

Reading Time: 3 minutes  The COVID-19 pandemic pushed practices to rethink how they offer care to their patients. Yet, many of the innovations introduced to deliver care safely still make sense and became the new methods that patients expect. We looked at the top trends with the toughest staying power and why today’s patients appreciate them: Telehealth Telehealth…

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Keep Your Patient Base Loyal with Lower Wait Times

Reading Time: 3 minutesWhoever said “good things come to those who wait” probably wasn’t sitting in a waiting room at the doctor’s office!  Unfortunately, research shows that across the country, the average wait time in a medical office is 20 minutes or more. For many of us, 20 minutes seems to be the cutoff for “too long.”     The…

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“Schedule Now” – Best Practices to Add Online Scheduling to Your Medical Practice or Health System Website

Reading Time: 4 minutesAdding patient appointment self-scheduling directly to your website is an excellent strategy for healthcare in 2021.   Grant Digital Access & Guide Your Visitors Digital patient access serves your existing patients and increases new patient acquisition. Patients appreciate the round-the-clock convenience. Self-scheduling’s efficiency also helps to optimize your schedule and keep time slots filled. Your…

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Technology and Innovation in Healthcare

Reading Time: 2 minutesHow does a hospital, health system or specialty practice signal an innovative approach to high-quality care? Joining exceptional patient treatment with digital solutions supports the framework for an elevated patient experience — one that results in higher quality scores and a favorable reputation in the increasingly-competitive field of healthcare. We were curious about what it…

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