How to Combat Dropping Medicare Reimbursement Rates?

Reports indicate that Medicare enrollment is on the rise while reimbursement rates continue to drop. How can you balance this challenge and ensure profit growth next year? This quick clip covers steps you can take right now. Kristen Bryant, SVP of Marketing and Revenue Operations at Clearwave shares more actionable tips on accelerating revenue streams…

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Is it Time to Find a New Scheduling Tool?

Considering online scheduling but facing a lack of support from practice providers? Already using online scheduling with dismal results? This quick clip covers how to spot the difference between good and great self-scheduling tools. Kristen Bryant, SVP of Marketing and Revenue Operations at Clearwave shares actionable tips on boosting acquisition, with lower marketing spend in…

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Why Do My Administrative Staff Keep Leaving?

Having difficulty keeping capable administrative staff at your specialty practice? This quick clip covers two main ways to reduce staff turnover and reduce workloads and overtime. Kristen Bryant, SVP of Marketing and Revenue Operations at Clearwave shares more actionable staff optimization tips in this short, on-demand webinar on, Top Priorities for Healthcare Leaders. See what…

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Why Isn’t My Patient Marketing Working?

Why aren’t more patients booking appointments? If your patient marketing campaigns are providing lackluster results it may be more closely related to your scheduling process, rather than your advertising tactics. This quick clip covers how phone-only scheduling causes practices to lose prospective patients, fast. Kristen Bryant, SVP of Marketing and Revenue Operations at Clearwave shares…

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How to Customize Patient Scheduling Workflows to Increase Success

As a fast-growing practice seeing thousands of patients a month across their 17 locations, Thomas Eye Group puts patients first. Noitavia Fitts, Senior Manager of Patient Experience at Thomas Eye shares how the ability to customize their self-scheduling tool helped the practice meet patient needs, stay competitive and alleviate staff burdens. Watch the full conversation…

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How to Choose the Right Patient Scheduling Tool

Thomas Eye Group tested the waters with a few patient self-scheduling solutions until they found one that helped them meet patient demands and reduce staff workloads. Ashley Tibbits, Director of Patient Access at Thomas Eye touches why their PMS would not be able to meet their complex booking requirements and reviewed other options. Watch the…

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Acquire More Patients with Clearwave Scheduling

See more patients by providing 24/7, online self-scheduling! Get auto-pilot scheduling that instantly updates in your PMS. Clearwave Scheduling automatically checks patient eligibility status during the booking process, so they can make insurance updates right away. Patients can easily update demographic information, agree to financial policies and more, all during booking. Reduce phone traffic, keep…

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Reducing No-Show Rates Down to Just 5%

Reducing no-show rates down to just 4-5% within a year is just one of the remarkable achievements Nick Tavares, CEO of Metrolina Eye Associates, discusses in this recent webinar conversation, “Give Your Staff Super Powers With Patient Self-Service.” By streamlining their appointment confirmation and reminder process, Metrolina Eye Associates significantly improved efficiency and patient attendance.…

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What Practices Need to Drop Check-In Times by 50%

Patient self-service kiosks are revolutionizing front desk operations, transforming chaos into efficiency. Nick Tavares, CEO of Metrolina Eye Associates, discusses how implementing kiosks drastically reduced patient complaints and patient check-in times by 50%. This change ensured a welcoming atmosphere and streamlined tasks such as co-pay collection and voicemail management. See how this practice that sees…

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Avoidable Insurance Verification Roadblocks You Should Know About

Specialty practices are reducing their time in accounts receivable and claim rejections by going beyond simple batch eligibility verification processes. Nick Tavares, CEO of Metrolina Eye Associates, explains how automated, Multi-Factor Eligibility™ verification saves time and money for their practice. This process, once fraught with speed bumps and manual checks, has been streamlined to identify…

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