Are Your Front Desk Staff Collecting Enough at the Point of Service?

Low on staff or in a constant rehiring phase? See how these challenges impact revenue and what you can do differently during patient registration to boost collections. In a recent webinar conversation on “The 2024 Collections Formula for Success,” Clearwave Co-Founder, Brian Stone, shares how practices are tailoring their front-desk approach to reduce missed collections…

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Handling Staff Hesitancy Around Patient Self-Registration

As a leading cardiology practice in their area, the CardioVascular Group (CVG) was looking for a way to manage growing patient volumes, while reducing waiting room times and staff workloads. In a recent conversation on, 3 Ways to Build Staff Efficiencies into Your Specialty Practice, CVG’s Practice Administrator Jillian Boyd shares the common change management…

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A Game-Changing Patient Insurance Eligibility Verification Approach

As a leading cardiology practice in their area, the CardioVascular Group (CVG) was looking for a way to manage growing patient volumes, while reducing waiting room times and staff workloads. In a recent conversation on, 3 Ways to Build Staff Efficiencies into Your Specialty Practice, CVG’s Insurance Verifier Lead, Karri Little, shares the patient insurance…

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How to Help Patients Get Acclimated to Self-Service Check-In

As a leading cardiology practice in their area, the CardioVascular Group (CVG) was looking for a way to manage growing patient volumes, while reducing waiting room times and staff workloads. In a recent conversation on, 3 Ways to Build Staff Efficiencies into Your Specialty Practice, CVG’s Practice Administrator Jillian Boyd shares how they implemented patient…

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Reduce Patient Registration Responsibilities to Free Up Staff Time

As a leading cardiology practice in their area, the CardioVascular Group (CVG) was looking for a way to manage growing patient volumes, while reducing waiting room times and staff workloads. In a recent conversation on, 3 Ways to Build Staff Efficiencies into Your Specialty Practice, CVG’s Practice Administrator Jillian Boyd shares how removing registration responsibilities…

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How Passwordless Self-Registration Supports Revenue & Staffing Benefits

Patient portals have their benefits, but with 57% of patients stating they see no use for a patient portal, usage of self-registration, clinical intake, payments and communication tools will be painfully low. In a recent conversation on 3 Key Ways to Unlock Your Practice’s Growth Potential, Clearwave Chief Revenue Officer, Bill Otten, outlines how passwordless and portal-free patient self-registration can…

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Top 2024 Trend Practices Should Know About

Practices are preparing for changing patient demands and ongoing economic uncertainty. In a recent conversation on 3 Key Ways to Unlock Your Practice’s Growth Potential, Clearwave Chief Revenue Officer, Bill Otten, outlines one key trend that practice leaders are focusing on to both improve patient acquisition and meet the needs of their existing patient population.…

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Key Steps to Protect Patient Privacy at Check-in

In a recent conversation on 3 Key Ways to Unlock Your Practice’s Growth Potential, Clearwave Chief Revenue Officer, Bill Otten, outlines key areas where patient privacy is at risk during patient registration. He shares a patient self-registration approach that promotes compliance and privacy, in a way that also helps practices improve data capture for cleaner…

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Key Components of Multi-Factor Eligibility™ Verification That Reduce Staff Work

Many patient engagement solutions and practice management systems offer automated insurance verification. If you’re looking to reduce staff time spent on tedious eligibility tasks or are unsure of what solution will best suit your practice, hear what high-growth practices look for in an insurance verification solution, the key multi-factor eligibility™.   In a recent conversation…

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How Modern Clinical Intake Technology Benefits Providers

Nebraska Orthopaedic Center is a growing practice, averaging over 8,000 patients per month. Their Patient Access Assistant Manager, Sydnie Murphy, shares how they are better able to increase patient volumes and meet provider requirements by modernizing their pre-registration and clinical intake processes. She shares how customizable clinical intake technology benefits Nebraska Orthopaedics’ Providers. Watch the…

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