95% Co-Pay Collection & Happy Staff – Jordan-Young Institute Makes It Look Easy

Jordan-Young Institute for Joint Reconstruction and Sports Medicine (JYI) sees 95% patient co-pay collection rates, while speeding up check-in times and optimizing staff workloads. JYI manages an impressive patient volume, with 17 physicians and over 20 healthcare providers seeing nearly 500 patients daily. Across their orthopedic, neurosurgery and physiatry departments, JYI was looking to speed…

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CAO Division 28 Increases Upfront Payments & Reduces Costs with Kiosks

Centers for Advanced Orthopaedics (CAO) Division 28 provides exemplary care to over 6,000 patients per month across their surgery and physical therapy centers. The practice puts patients first, providing state-of-the-art experiences and treatment. This mentality led CAO Division 28 to look to automated and self-service technology to reduce staffing strains and enhance patient access to…

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Carolina Orthopaedic & Sports Medicine Center Puts Self-Service Solutions to Work

Carolina Orthopaedic and Sports Medicine Center put self-service solutions to work to accelerate collections and appointment bookings. The practice now sees over 85% adoption of self-registration kiosks and consistent co-pay collection rates all while dropping staff workloads. See how their patients, providers and staff are benefiting from automation. Patient Revenue & Experience Results: 85% Kiosk…

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Ortho Florida Members Increase Co-Pay Collections & Staff Retention

Ortho Florida member practices using Clearwave are seeing average co-pay collection rates of 95% and driving significant reductions in old AR through improved patient collection tactics! Ortho Florida is a pioneering initiative that brings together independent orthopedic practices and providers under one cohesive umbrella organization. Ortho Florida member practices have implemented Clearwave Registration, Eligibility and…

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How to Customize Self-Registration Workflows for New & Returning Patients

Cape Fear Orthopedics & Sports Medicine is a fast-growing practice with 11 providers that see 300+ patients across their four locations each month. In a webinar conversation on, “Increasing Patients, Not Payroll” Alison Henion, Marketing Representative and Physician Liaison at Cape Fear, shares how the practice tailored their self-registration workflows to keep new and returning patient…

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Vendor Support That Adapts With Your Practice

Cape Fear Orthopedics & Sports Medicine is a fast-growing practice with 11 providers that see 300+ patients across their four locations each month. In a webinar conversation on, “Increasing Patients, Not Payroll,” Michael Patterson, IT Manager at Cape Fear Orthopedics, shares what you need in a vendor to ensure that your self-service and automated solutions will…

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Short Check-in Times Streamline Clinic Operations For Cape Fear Orthopedics

Cape Fear Orthopedics & Sports Medicine is a fast-growing practice with 11 providers that see 300+ patients across their four locations each month. Despite seeing high patient volumes and growing their providers, the practice has been able to keep patient check-in times near just two minutes. See how the practice keeps schedules on track without having…

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