New From Clearwave Innovation Lab: Waitlist Enhancement, Card-on-File & More! 

By Blakely Roth | July 18, 2024

When new and exciting features or products are available — we want you to know right away! The Clearwave Innovation Lab is that commitment in action. Here, we’ll share timely announcements from the Innovation Lab to help you stay up-to-date on new and exciting product enhancements. 

Your Recap on the Latest from the Clearwave Innovation Lab

In our ongoing effort to enhance our solutions, based on your feedback, we are thrilled to introduce three new and enhanced features: Appointment Manager, Clearwave’s NextUp Waitlist and Card-on-File Payments via InstaMed. These advancements are designed to further reduce staff workloads and ultimately, boost your practice’s profitability and productivity. 

Appointment Manager: Streamline Front Desk Operations

One of the standout additions from the Clearwave Innovation Lab is Appointment Manager. This new solution empowers your front desk and billing staff to quickly filter and sort appointments through interactive patient lists. This capability ensures they can focus on those appointments that require immediate attention, allowing for rapid updates and efficient management.  

By utilizing the Appointment Manager, practices can significantly improve staff productivity. With less time spent on administrative tasks, your team can concentrate on delivering excellent patient care, leading to enhanced patient satisfaction and loyalty. 

Learn more about Appointment Manager. 

Enhanced NextUp Waitlist: More Patient & Staff Friendly

Our NextUp Waitlist is now better than ever! Use Clearwave NextUp to enhance patient self-service and Call Center scheduling, making it easier to manage and accelerate your appointment waitlist.

New enhancements to the waitlist include: 

• Auto-cancels original appointments scheduled via Clearwave  

• Carries over appointment notes  

• Improves the patient experience

• Streamlines automation for staff 

These enhancements aim to help our clients maximize physician schedules, minimize appointment gaps, realize staff time savings and improve patient time-to-care. By automating the process of filling open time slots, your practice can maintain a steady flow of patients, ensuring optimal use of your resources and reducing the likelihood of revenue loss.  

See how you can use NextUp to fill provider’s schedules today. 

Card-on-File Consent & Payment: Simplify the Collections Process

For clients using InstaMed to accept payment, you can now not only give patients the option to keep their card on file for seamless future payments but also enable them to use that card to make payments during self-registration. This advancement simplifies the payment process for your patients and your practice. 

Clearwave securely captures card information and patient consents, which then flow into your Practice Management System (PMS). This streamlined process increases collections, reduces bad debt and speeds up future transactions. Depending on your payment vendor, Clearwave can both collect and capture card-on-file payments, ensuring a hassle-free experience for everyone involved. 

Learn more about Clearwave Card-On-File. 

Clearwave’s Commitment to Innovation Ensures Practice Success

The Clearwave Innovation Lab embodies our commitment to continuous product evolution. We listen to our clients and consistently work on enhancing our solutions to meet the needs of their practices and patients. Our latest features — Appointment Manager, Enhanced Waitlist, and Card-on-File Payment — are a testament to this dedication. 

By keeping up with healthcare trends and priorities, we aim to help specialty healthcare practices reduce staff workloads and improve overall profitability and productivity. Our innovative solutions ensure that your practice can operate efficiently while providing excellent patient care. Ready to optimize your staff workloads and enhance practice efficiency? Learn more about how Clearwave can support your goals and keep you at the forefront of healthcare innovation.