Truly Self-Service Patient Engagement
For Oncology Practices
Oncology practices use Clearwave to enhance the patient experience for busy offices, create dynamic and productive workstreams for staff and efficiently capture revenue. Clearwave automates patient scheduling, registration, eligibility verification and communications in one effective and centralized solution.
A Digital Front Door
A Digital Front Door
Today, patients demand a digital, on-demand and self-service healthcare experience. Your ability to meet these expectations is critical for patient acquisition and retention. From scheduling to payments, Clearwave empowers oncology practices to create a digital front door that delivers the patient engagement experience they now expect—while giving them the power to connect with their providers quickly and easily. With Clearwave, you can bring in more patients, foster healthy, long-term relationships with existing patients, and offer a patient-first digital experience that differentiates your services from competing providers.
Ease of Use for Patients
Ease of Use for Patients
Clearwave simplifies the patient experience with self-service appointment scheduling, digital check-in and registration, automated appointment reminders and recalls, and seamless payment options. Offering these patient-led services provides the convenience patients demand while making office visits simpler and less stressful across the board. Patient-led scheduling and registration also improve data capture for cleaner claims and reduce staff workloads, giving them more time to take on higher value tasks.
Eliminate Financial Surprises
Eliminate Financial Surprises
With Clearwave, oncology practices can automate insurance eligibility verification and other financial processes to confirm patient coverage, payment information and even provide estimates for care. Automated tools can help track patient deductibles, out-of-pocket expenses, and other financial information to provide patients with more accurate estimates, so there aren’t any unnecessary financial surprises post-appointment. With automated insurance verification and configurable staff workflows, you can reduce claims rejections and time spent by staff chasing down patients and payers.
24/7 Patient Self-Scheduling
24/7 Patient Scheduling
Your appointment scheduling method can make or break the patient experience, even determining whether a new patient books an appointment or an existing patient returns. Patients want online scheduling options, so they can schedule and change appointments quickly, easily and on their own time. With Clearwave’s 24/7 online self-scheduling tool, patients can book appointments when it’s convenient for them—even if it’s after hours or last minute. Additionally, with self-service scheduling and an automated waitlist, canceled appointments are re-released back into inventory for patients who need an urgent or same-day visit. Maximize your providers’ schedules, bring in more patients, and reduce staff intervention in scheduling needs.
Patient Communication
Automate Patient Communication
Connect with your patients using Clearwave’s automated appointment reminders, two-way texting, recalls and more. There’s no better way to drive patient satisfaction than through targeted communications that help your patients keep their appointments top-of-mind, reducing no-shows and lapsed patients — all without staff intervention. Configure automated and customized patient communications by appointment type and ensure your patients come in when they’re supposed to.
Revenue & Cash Flow
Revenue & Cash Flow
Delivering quality patient care and a superior experience is every oncology practice’s top priority. Accomplishing these goals can also create new revenue streams, increase cash flow and fuel growth. Accelerate point-of-service collections with patient self-registration, increase bookings with 24/7 online scheduling, process cleaner claims with better patient data and real-time verification and watch your practice reap the revenue results. Clearwave’s centralized approach to patient engagement regularly redirects revenue back into your practice.
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