Optimize Staffing & Enhance Patient Engagement at
Oncology Practices
Keep lean staffing numbers and remain as efficient and cost-effective as possible, with our robust self-service and automated solutions that integrate directly into your PMS/EHR for easier staff management.
24/7 Patient Self-Scheduling
24/7 Patient Scheduling
For oncology patients, scheduling can get complicated due to prior authorizations needed or recurring patients needing to reschedule. Clearwave self-scheduling offers smart appointment scheduling options that are easily accessible for patients and always matched to your schedule in real-time. Combined with instant eligibility checks and a waitlist, practices can save 520 staff hours/year and make it simpler for new and existing patients to book appointments for the right service type and provider. Our platform is EMR/PMS-agnostic, meaning provider data can be pulled from multiple sources and applied to your scheduling needs, simple or complex.
Eligibility Verification
Transparency in Advance
Use Clearwave's Multi-Factor Eligibility™ to save staff hours, while you save dollars. Instantly determine patient eligibility and solve issues fast so you can present accurate co-pays at check-in, reduce claim rejections by 100% and drop staff workloads by 2x. By instantly determining and presenting eligibility data in the dashboard, staff won’t need to spend hours reviewing individual eligibility and benefits reports. See patient co-pays, remaining deductibles, estimated financial responsibility, Medicare/Medicaid information and more. Pre-validate coverage in advance to increase time-to-revenue and financial transparency.
Patient-Led Registration
Patient-Led Registration
Clearwave provides patient-powered registration that's built to drop check-in times, improve data capture and streamline patient and staff experiences. Use Clearwave's passwordless patient-led registration and clinical intake via kiosk, tablet or mobile to help your patients get to their treatments faster. Practices see 99% patient adoption of Clearwave Registration, increasing collections by 112% on average and dropping check-in times by 90%.
Accelerated Revenue
Accelerated Revenue
Easily present and collect patient responsibility—including co-pays, past-due, self-pay and estimations—at the point-of-service. Using Clearwave, Practices drive consistent collection rates of 96% during check-in and accelerate cash flow by 65%. See how your oncology practice can streamline prior authorizations, stop billing stalls before they happen and speed up reimbursement all with patient-powered registration and faster eligibility verification. Imply smart collection strategies, like card-on-file and kiosk collection options to increase upfront payments and remove staff from awkward payment conversations.
Pre-Registration & Clinical Intake
Patient Pre-Registration With Clinical Intake
Clearwave Pre-Registration completed with Clinical Intake enables practices to drop check-in times and staff workloads while providing patients with the modern experiences they require. Patients can complete all their demographic and medical history information in advance on their own device — while they’re on the go or in the comfort of their own homes! Patients will complete clinical intake as the last step in pre-check and their information will instantly flow into your EHR/PMS. Even customize pre-registration workflows for existing patients to cut back on repeat forms!
Patient Communications
Patient Communication
Oncology practices need good outgoing communication, especially for complex cases. Stay in touch with Clearwave’s automated reminders, recalls, message and two-way texting. With automated and personalized patient communications our oncology practices can enhance patient experiences, reduce staff burdens and increase realized revenue! Ensure patients stay in the know about their upcoming appointments and help them make it to the office for their critical oncology treatments and care.
The Benefits are Booming
“Using Clearwave, we have been able to maximize our provider schedules, a significant number of patients have joined our practice, a lot of patients are scheduling last-minute appointments, taking a spot that would have otherwise been empty due to other patients canceling or rescheduling.”
94% reduction
in claims rejections
174% increase
in monthly patient visits
$400K increase
in new LASIK revenue, while dropping advertising by $5K per month
“The excellent customer service we receive today is the same as the day we signed our contract. It is easy to tell they are genuine and not just trying to sell their product. Behind the scenes, they monitor our account and proactively reach out with suggestions to help make us more successful.”
100%
Increase in point-of-service collections
1:16m
Average check-in time
77%
Drop in waiting room time
“We needed a scheduling solution that put patient preferences first —and made access to care faster and simpler. Clearwave’s digital patient access platform ticked all our boxes, enabling rapid and flexible deployment to deliver superior patient satisfaction and operational efficiency.” - Annie Cain, Technology Manager | PANW
61%
Of appointments scheduled online are last-minute appointments, filling schedule gaps
20%
Increased in appointments scheduled online from previous solution
29%
Of all appointments are scheduled after-hours, providing the convenience patients need
"We increased our upfront patient collection rate and are now driving a 96% patient collection rate before rendering patient care. Almost immediately we were able to reallocate FTE staffing, while still providing a positive patient experience and coverage at the front desk. We did this by shifting our people to other areas of the practice, we didn’t have any layoffs or staff dissatisfaction just improved use of FTEs."
96%
Patient collection rate
50%
Drop in FTEs required in certain departments, reallocating staff to other areas.
1m 20s
Average check-in time
How Our Patient-Led Platform Differs
From Traditional Patient Engagement Tools
Rather than simply digitizing tasks while keeping staff heavily involved, Clearwave’s patient-led solutions empower oncology patients to take control of their healthcare experiences. See how you can put patient-powered solutions to work today!
Patient Self-Scheduling
Software
Improve booking accuracy and efficiency with smart scheduling that drops staff workloads by 87% and enables patients to book patients anywhere, anytime!
Patient-Led Registration &
Check-In Kiosks
Streamline data capture and collections, while dropping wait times, staff workloads and claims processing challenges — all by putting the power in the patient's hands.
Instant & Automated
Health Insurance Verification
Reduce time spent on eligibility and benefits verification, from hours down to seconds, with automated eligibility and a Staff Control Center Dashboard.
See What People are Saying About Clearwave
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Let's Get You Paid
Schedule a demo and see how Clearwave can help your practice drive revenue.