OPHTHALMOLOGY
PATIENT-LED SELF-SERVICE

Set Your Sights on Patient-Powered Engagement

Forward-thinking ophthalmology practices use Clearwave to reduce staffing strains while enhancing patient experiences and practice revenue. Instantly verify vision and medical eligibility, and use Clearwave Scheduling, Registration and Communications to maximize efficiency.

 

Optimize Staffing & Enhance Patient Engagement at
Ophthalmology Practices

Keep lean staffing numbers and remain as efficient and cost-effective as possible, with our robust self-service and automated solutions that integrate directly into your PMS/EHR for easier staff management.

VSP Connection

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Instant Vision Payer Connection

Clearwave enables practices to instantly check VSP eligibility and get authorizations through our direct connection to Eyefinity, which is verified and displayed in the Dashboard. Most PM systems will help you accomplish some of this - Clearwave truly lifts the burden from your administrative staff, making your employees and practice more efficient and productive. Rules can be applied to batches to pull materials, services, or both, and can be set to only pull for selected providers, services or locations.

24/7 Patient Scheduling

self scheduling

24/7 Patient Scheduling

Significantly increase patient acquisition and retention with 24/7 scheduling that reflects your ophthalmologists' booking preferences and policies. Combined with instant eligibility checks and a waitlist, practices can save 520 staff hours/year and increase new patients by 51% on average. Clearwave self-scheduling gives your patients appointment options that work on their time and are easy to book. Existing patients can easily self-schedule appointments and new patients can be matched with the right provider. Our platform is EMR/PMS-agnostic, meaning data can be pulled from multiple sources and applied to your scheduling needs, simple or complex. 

Medical and Vision Eligibility Co-Pays

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Medical & Vision Eligibility Check

Clearwave will determine when to collect from the Vision co-pay vs. medical, in real-time, to streamline collections and reimbursement for ophthalmology practices. Using Clearwave's patient-led registration kiosks, you can also easily present and collect patient responsibility—including co-pays, past-due, self-pay and estimations—at the point-of-service. Using Clearwave, practices drive consistent collection rates of 96% during check-in and accelerate cash flow by 65%. See how your practice can collect more every day, stop billing stalls before they happen and speed up reimbursement all with patient-powered registration and faster eligibility verification. Make it possible with Clearwave Pay!

Patient-Led Registration

patient-led registration

Patient-Led Registration

Clearwave provides patient-powered registration that helps Ophthalmology practices drop check-in times, improve data capture and streamline patient and staff experiences. Use Clearwave's passwordless patient-led registration and clinical intake via kiosk, tablet or mobile. Practices see 99% patient adoption of Clearwave Registration, increasing collections by 112% on average and dropping check-in times by 90%. Ophthalmology treatments frequently entail multiple visits. Spare your patients the frustration of filling out redundant forms every time.

Drive Targeted Premium Services

upsell

Direct Patients to Premium Services

Use collected demographic data to seamlessly direct relevant patients to premium ophthalmology services.

Does your practice offer services like Laser Vision Correction (LVC), Advanced Cataract Surgery, Dry Eye or Botox treatments? Clearwave allows practices to build a simple check-in workflow that creates patient awareness of additional, revenue-driving services in just seconds, and lets you know they've expressed an interest as they check in.

Save your staff from awkward scripts and conversations. Create significant, immediate advertising savings and reach just the right audience. 

Benefits Ophthalmology Practices See with Clearwave

  

%
Clearwave Clients See a 112% Jump in Point-of-Service Collections
%
Thomas Eye Group Reduced Rejected Insurance Claims by 94%
%
Marietta Eye Clinic reduced required registration staff by 33%, reallocating them to higher-value activities
%
of patients at Katzen Eye Group pay outstanding balances at the ADA-compliant kiosk

“Using Clearwave, we have been able to maximize our provider schedules, a significant number of patients have joined our practice, a lot of patients are scheduling last-minute appointments, taking a spot that would have otherwise been empty due to other patients canceling or rescheduling.”

94% reduction

in claims rejections

174% increase

in monthly patient visits

$400K increase

in new LASIK revenue, while dropping advertising by $5K per month

"The introduction of Clearwave has create a paradigm shift for our practice. Prior to Clearwave, we struggled with getting good quality information from patients and producing clean claims – this has changed dramatically. We have become a model of business efficiency!"

89%

Patient utilization of Clearwave kiosks

88%

Average reduction in check-in time

2m 30s

Average check-in time

“With the constant HR challenges we face every day, we needed a solution that would provide patients with the option for self-service registration. Clearwave is the only solution on the market that has a comprehensive registration and eligibility workflow.”

70%

patients pay outstanding balances at kiosk

85%

patients make demographic & insurance updates

90%

Patient utilization of self-registration

How Our Patient-Led Platform Differs
From Traditional Patient Engagement Tools

Rather than simply digitizing tasks while keeping staff heavily involved, Clearwave’s patient-led solutions empower ophthalmology patients to take control of their healthcare experiences. See how you can put patient-powered solutions to work today!

self scheduling

Patient Self-Scheduling
Software

Improve booking accuracy and efficiency with smart scheduling that drops staff workloads by 87% and enables patients to book patients anywhere, anytime!

patient-led registration

Patient-Led Registration &
Check-In Kiosks

Streamline data capture and collections, while dropping wait times, staff workloads and claims processing challenges — all by putting the power in the patient's hands.

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Instant & Automated
Health Insurance Verification

Reduce time spent on eligibility and benefits verification, from hours down to seconds, with automated eligibility and a Staff Control Center Dashboard.

See What People are Saying About Clearwave

2021-MGMA Corp Mem Seal 200x200 final-HI RES[44] (1)

Helpful Ophthalmology Resources

5 Trends Impacting Ophthalmology Practices and Profits in 2025

Trends Discussed in the Report: Labor Shortages and Competition Are Driving Down Patient Acquisition Rates Skyrocketing Staffing Costs are the…

Download the Guide >

Thomas Eye Group Improves Patient Acquisition & Saves 500+ Staff Hours

Self-scheduling helps Thomas Eye Group improve patient acquisition and reduce staff workloads. When the practice launched Clearwave Scheduling, they saw…

Download Case Study > Read More >

Metrolina Eye Associates Sees Higher Collections & Happier Patients

After implementing self-registration kiosks, Metrolina Eye Associates saw a 50% drop in check-in times and a nearly 40% increase in…

Download Case Study > Read More >

Let's Get You Paid

Schedule a Demo and see how Clearwave can help your practice drive revenue.