How Clearwave's Patient-Led Check-In
System Drives Revenue
Specialty practices choose Clearwave to optimize staffing, accelerate revenue and enhance patient experiences with patient-led registration.
Pre-Registration
How Our Patient-Led Check-in System Improves Pre-Registration
Enable patients to complete all the necessary demographic and medical history information in advance on their own device. Clearwave Pre-Registration ensures patients provide thorough and accurate data you can see in real time. See patient financial responsibility as soon as an appointment is booked, and collect payment upfront for larger procedures. Leverage custom pre-registration workflows to capture the questionnaires you need, before the patient even arrives.
Clinical Intake
How Our Patient Check-in System Improves Clinical Intake
Reduce the staff effort required to capture clinical intake data and ensure accuracy. Have your patients complete their medical history and clinical intake by adding custom or standard clinical intake forms to your Clearwave pre-registration workflows. Patients will complete these forms as the last step in their pre-check and their information will flow into your EHR/PMS system by PDF or discrete data field updates. Capture clinical intake ahead of time to reduce check-in times and streamline the patient experience.
Kiosk Check-In
How Patient-Led Check-In Kiosks Improve Registration
Clearwave kiosks allow patients to check in with minimal-to-no staff involvement, cutting down wait times and boosting patient satisfaction. By giving patients control over their own registration processes, practices can streamline data capture and payments, while also enhancing patient experiences, reviews and retention. With two ADA-compliant kiosk models to choose from, find the best fit for your office and floor plan.
Mobile Check-In
How Mobile Patient Check-In Improves Registration
Clearwave mobile patient check-in systems give you the flexibility to offer patients the ability to register confidentially and conveniently from their personal devices. This promotes safe check-in protocols and the implementation of virtual waiting rooms. Self-service check-in dramatically reduces patient wait time, too – driving higher patient satisfaction and loyalty.
Tablet Check-In
How Patient Check-In Tablets Improve Registration
Clearwave patient check-in via tablet gives your patients a confidential, flexible check-in, right from your practice's own tablets.
Whether used to reduce front desk check-in lines, provide hand-held options for patients with mobility challenges or offer a more private check-in experience, tablet patient check-in is an excellent adaptation for your practice. Easily collect data and payments through patient self-service for a smooth flow and satisfying patient experience.
How Our Patient Check-in System Works:
6 Points To Revenue-Focused Patient Registration
REMINDER
An appointment reminder is sent. Patient gets an early text or email — or real-time text message if same-day visit. Eligibility verification has already started, automatically.
ARRIVAL
The patient arrives for their visit. Their information is complete, updated & pre-verified.
PRE-REGISTRATION + CLINICAL INTAKE
Pre-registration and clinical intake is prompted and complete. Insurance cards & driver's license scanned. All pre-registration and clinical intake data is now visible in your PM system.
CHECK-IN
The patient checks in and pays their point-of-service responsibility (including past-due balances). Patients can self-check-in on mobile, or in-office using tablets or kiosks.
OVERVIEW
An overview is available in the dashboard. Staff reviews and fixes/clears any alerts identified by Clearwave. The day’s schedule is prepped — open spots can be filled at any time.
VISIT
The patient is now ready to be seen. The process is expedited and efficient, with minimal staff intervention.
How Patient-Led Registration Enhances
Patient Engagement & Staff Workloads
Rather than simply digitizing tasks while keeping staff heavily involved, Clearwave’s patient-led solutions are built to empower patients to take control of their healthcare experiences and reduce staff involvement in tedious check-in tasks. See how!
“Using Clearwave, we have been able to maximize our provider schedules, a significant number of patients have joined our practice, a lot of patients are scheduling last-minute appointments, taking a spot that would have otherwise been empty due to other patients canceling or rescheduling.”
94% reduction
in claims rejections
174% increase
in monthly patient visits
$400K increase
in new LASIK revenue, while dropping advertising by $5K per month
“We had about a 75% reduction in staff at one point, and the kiosk became much more essential. We needed to have the kiosk there to take some of the workload from staff. The kiosk was always there, ready to work. And it did the job quickly.”
195%
Increase in point-of-service collections
150%
Drop in waiting room time
64K
Eligibility checks/month
“The excellent customer service we receive today is the same as the day we signed our contract. It is easy to tell they are genuine and not just trying to sell their product. Behind the scenes, they monitor our account and proactively reach out with suggestions to help make us more successful.”
100%
Increase in point-of-service collections
1:16m
Average check-in time
77%
Drop in waiting room time
We’re Stronger When We Support Each Other
High-growth practices choose technology solutions by evaluating price, fit and partnership. Your practice will grow further, faster with a vendor partner who CAREs about your outcomes, your challenges and your patients. At Clearwave, our experience working with medical practices of all sizes and across specialties has shaped our belief that we’re stronger when we support each other – that's why we provide clearwaveCARE. With a focus on building lifelong partnerships, your experience will go beyond technology to ensure you maximize value.
How Clearwave's Patient Check-In Software Helps Practices Like Yours
Complete Women’s Care OBGYN Drives 90% Drop in Check-in Times
Complete Women’s Care of Alabama has 8 providers who see 350+ patients a day across two locations. With high patient…
Nebraska Orthopaedic Center Case Study
Nebraska Orthopaedic Center is a growing practice, averaging over 8,000 patients per month. To manage this high patient throughput and…
Immediate Revenue Results for Southview Medical Group
Southview Medical Group, a healthcare organization that sees over 700 patients a day across locations and specialties, saw immediate revenue…
Let's Get You Paid - Literally
Connect with our team for a brief solution overview and get $50 - no strings attached.