EJFHC Kiosk Success: Faster Check-ins, Higher Collections, Happier Patients

EJFHC implemented Clearwave Eligibility and Registration kiosks to ease staff burdens, shorten wait times and enhance data accuracy. Today, 80% of patients now use kiosks for self-check-in and the practice drives an 82% co-pay collection rate, a notable achievement for an FQHC. See how!

Patient Revenue & Experience Results:

  • 1M39S Average Check-In Time
  • 82% Co-Pay Collection Rate
  • 80% Patient Adoption of Kiosks
  • 3,016 Automatic Monthly Patient Data Updates
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