Metrolina Eye Associates Sees Higher Collections & Happier Patients

After implementing self-registration kiosks, Metrolina Eye Associates saw a 50% drop in check-in times and a nearly 40% increase in collection rates at the point-of-service. See how this growing ophthalmology and optometry practice made it happen!

Patient Experience & Revenue Results:

  • 50% Drop in check-in times after implementing kiosks
  • 39% Increase in co-pay collection rates after implementing kiosks
  • 2m 56s Average check-in time
  • 82% of appts. with reminders confirmed
  • 5% No-show rate

 

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