Thomas Eye Group Improves Patient Acquisition & Saves 500+ Staff Hours

Self-scheduling helps Thomas Eye Group improve patient acquisition and reduce staff workloads. When the practice launched Clearwave Scheduling, they saw a 174% increase in monthly patient visits, and today, the practice continues to see high patient adoption and satisfaction of online scheduling. In just one year, Thomas Eye Group saw 18,000 appointments made online, saving their full-time employees around 520 hours in just one year. See how Thomas Eye Group made self-scheduling work for their patients and providers — improving booking accuracy and efficiency.

Patient Experience & Profit Results

  • 18k Online bookings in one year
  • 520 Staff hours saved per year
  • 26% Online bookings made by new patients
  • 34% Online bookings made after hours
  • 90% Adoption of self-registration
  • 1m 55s Average check-in time
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