Top 2021 Trends in Patient Scheduling

Like so many aspects of healthcare operations, 2020 definitively accelerated the demand for patient self-scheduling.

Practices, hospitals, health systems and community health centers are rapidly adopting self-scheduling as a part of their digital front door to reinforce accessibility and patient engagement. This adoption parallels a general focus on operational excellence for healthcare organizations in 2021.

In this e-book, we’ll examine the core trends in self-scheduling, including:

• Consumerism
• Personalization
• Instability and Agility
• Hybrid Care
• The One-Stop-Shop
• Technology Parity